5 Small Business Phone System Integration Issues & How To Fix Them!

It’s normal for entrepreneurs to experience difficulties while integrating new small business phone systems, so here are some resolutions to keep in mind!

business communication trends for a small business phone system

The digital landscape is constantly changing, which can sometimes be tough on small businesses that are too busy to keep up with these sorts of telecom developments.

It makes perfect sense why small businesses typically look for cost-effective, efficient telecom solutions that support productive office and remote work environments; however, integrating today’s tech-savvy advancements is often a lot easier said than done when your team has limited resources.

The Data Talk team specializes in small business phone system integration and conflict resolution, and we’ve developed the below list of integration issues and fixes so business leaders can know what to be on the lookout for.

So, let’s explore five common telecom challenges that small businesses frequently experience—as well as strategies to address these issues!

1. Hardware Integration

Telecom hardware can include things like phones, computers, mobile devices, tablets, networking equipment, and a lot more.

Some of the most common telecom hardware integration challenges include:

  • High Initial Costs: Top-quality telecom hardware tends to be pretty expensive for most small businesses, and it’s common for small businesses to lack upfront capital when it comes to making these types of necessary equipment investments.
  • Compatibility Dilemmas: As small businesses get larger, it’s normal for them to combine different hardware setups from various vendors. This can quickly lead to all sorts of compatibility issues, which can also lead to company inefficiencies.
  • Scalability: Outdated telecom hardware can lead to bottlenecks as your company grows, which can damper your team’s productivity.
  • Repairs & Maintenance: Without a fully dedicated, in-house IT team, small businesses are often put in a tough spot when they need troubleshooting and maintenance done. This can lead to costly downtime!
  • Security Susceptibility: Outdated or inadequate telecom hardware is typically more prone to data breaches, which puts small businesses at a heightened risk.

All of these hardware integration issues can seem rather daunting, but the good news is that top-rated telecom providers like Data Talk have your back by providing your small business with state-of-the-art telecom devices and technology at affordable prices.

You won’t need to worry so much about managing or scaling your company’s hardware when you’re working within a tech-savvy Unified Communications platform, and our IT experts will help guarantee that your team remains connected and updated as new industry developments emerge.

2. Telecom Software Solutions

It’s normal for many small businesses to undergo difficulties when it comes to their Cloud-based office solutions and business applications, and this is especially the case when small businesses aren’t teamed up with third-party telecom experts.

Some of the most common challenges associated with telecom software solutions include:

  • Regulatory Compliance & Licensing: This includes navigating through software licensing agreements, and ensuring legal compliance with your team’s overall software usage. This can often be overwhelming for startups and small businesses.
  • Integrating Existing Telecom Systems: New telecom software usually needs to be fully integrated with a company’s existing systems, which is always complex and requires professional IT support.
  • Employee Training & Adaptation: It’s normal for employees to need comprehensive training when using new telecom software, which can create short-term productivity holdups.
  • Telecom Software Compatibility: Small business leaders also need to keep in mind that certain software solutions might not work well together, and this can lead to troubling dilemmas like data silos and company inefficiencies.
  • Scalability: A lot of today’s telecom software solutions are aimed toward supporting large corporations and enterprises, which means that these software programs might lack flexibility toward a small company’s unique needs.

These types of software dilemmas should raise every business leader’s eyebrows, but what’s great is that our expert team will always be proactive when it comes to your system’s monitoring and maintenance.

We’ll also customize the planning and overall design of your software solutions, and our support team is available when your system needs extra assistance!

3. IT Management & Support

It’s no secret how IT can be very difficult on small businesses, which is one reason why it’s such a good idea for small business teams to outsource their IT support and management to more affordable, experienced specialists.

Here are some common challenges associated with IT management and support:

  • Limited Budgets: Many small businesses can’t afford a full-time IT staff, which leaves them particularly vulnerable to tech disruptions.
  • IT Infrastructure Complexity: Telecom technology is constantly evolving, which makes it increasingly more difficult for small businesses to manage their unique IT environment without experiencing difficulties.
  • Downtime & IT Responses: Without adequate telecom support, small businesses can find themselves susceptible to costly tech issues that can lead to downtime. This type of downtime can really quickly impact a company’s productivity, reputation and bottom line.
  • Data Management: It’s normal for small businesses to experience challenges associated with securing and organizing their valuable data, and this is especially the case when they lack expert IT support. This means that small businesses are more likely to be the victims of data breaches and losses.
  • Future-Proofing & Scalability: Every small business needs to be proactive when it comes to planning company growth, but this is a lot harder when they lack scalable IT systems that easily grow alongside their personnel changes.

IT management and support is something that small businesses need to take very seriously, and all of us at Data Talk fully understand why your small business needs third-party specialists.

And what’s great about partnering up with our IT experts is that you’ll essentially gain access to an entire team of specialists for less than the cost of one full-time employee!

4. Cybersecurity Services

It’s no secret how the Web has become increasingly more volatile in recent years, and cyber attacks are now more frequent than they’ve ever been in the past.

Small businesses are often the target of cyber criminals because they assume that smaller teams aren’t ready for their shady tactics, and below are some of the main challenges that small businesses face when it comes to cybersecurity:

  • Lack of Awareness: A lot of small businesses simply underestimate just how important cybersecurity is, until it’s too late!
  • Expensive Cybersecurity Solutions: The unfortunate truth is that a lot of cybersecurity experts and teams are very expensive, which is cost-prohibitive for many small businesses.
  • Complex Protocol Implementation: It’s always challenging to correctly implement multi-layered security systems, and this is particularly the case for small businesses that don’t seek out expert help.
  • Employee Training: Small businesses also have to train their employees for recognizing security threats, and responding accordingly.
  • Staying Up-To-Date: The cybersecurity sector is constantly evolving due to the constant changes connected to cyber threats, and many small businesses lack the resources to keep up with the latest industry measures and software.

When your small business partners up with Data Talk, we’ll implement a comprehensive list of cybersecurity measures. This includes backup security, endpoint security, recovery technology, security awareness training, and crucial data protection.

It’s our job to give your company the peace of mind that you undoubtedly deserve!

5. Telecom Networking Solutions

Poor network performance can lead to decreased productivity, communication breakdowns and cybersecurity vulnerabilities.

Below are some common networking dilemmas that small businesses experience:

  • Network Setup & Configuration: Setting up efficient and secure telecom networks can be costly and complex.
  • Bandwidth Management: Many small businesses have difficulties maintaining their network’s speed as their team’s overall usage increases.
  • Scalability: Telecom networks need to be able to grow as small businesses expand, which necessitates adequate infrastructure and planning.
  • Security Risks: Lackluster network security can expose small businesses to all sorts of cyber threats.
  • Routine Maintenance: Networks require routine maintenance in order to remain efficient and secure.

At Data Talk, we specialize in providing Cloud-based, VoIP solutions that are both flexible and cost-effective for small businesses.

Our advanced features make it easier than ever for business teams to integrate their valuable data with other useful business tools!

Reach Out To Our Team To Learn More About Our Small Business Phone System Solutions!

With Data Talk, your small business team can overcome all sorts of integration challenges and focus on growing your company.

We understand how busy you are, and that you don’t want to worry about the many complexities associated with hardware, software, IT management, cybersecurity and networking solutions. Outsourcing your telecom needs to our renowned specialists will ultimately simplify your tech management, and provide your business with a solid foundation for long-term growth.

Reach out to us online or give us a call at 614-784-7100 to get in touch with our industry experts and learn more about how we can support your small business!