5 Ways Unified Communications Supports Remote Workers
As companies seek alternatives to business travel, one thing stands true – the business environment waits for no-one. If anything, it’s accelerating. But business leaders don’t have to choose between operating a distributed organization and compromising success. The workplace has evolved significantly in the last decade and employees no longer have to be tethered to their office desks in order to be productive. The workplace ecosystem now includes millions of remote workers as well as employees that are always on the go. This change means that employee tools must support the new workforce – tools like Unified Communications as a Service (UCaaS). UCaaS can improve productivity in the workplace, empowering employees to communicate on their terms, and get more done.
UCaaS Drives Productivity
One huge benefit of UCaaS is that it provides a single platform for communication. Your team may currently be managing multiple apps, which certainly doesn’t contribute to productivity. With one central hub, communication can be streamlined and simplified. UCaaS lives in the cloud, so as long as you have an internet connection, then you have the same call quality and features as you would if you were sitting in the office. UCaaS allows for chat, video conferencing, screen sharing, and file sharing. With a fully integrated suite of communication solutions, higher productivity is easily within reach.
UCaaS Delivers A More Productive Workforce
Nurturing a more productive workplace requires a company culture that supports it along with the right tools.
Here are five ways UCaaS improves productivity in the workplace:
Greater Mobility Equals Greater Productivity
Workers can communicate and collaborate with others with ease with UCaaS. They can also respond to and connect with customers quickly and without limitations from their home office.
Your team is connected on one network and can work together in a number of ways through virtual meetings and instant messaging. Beyond just being able to communicate easily, which enhances collaboration, you can also expand on features that enable better teamwork, such as the ability to share and work on documents simultaneously.
For example, you can integrate with your customer relationship management (CRM) software to better track customer behaviors and interactions. Plus, your customer-facing employees will have information about that client at their fingertips, improving the customer experience. These employees will greatly appreciate not having to switch back and forth between programs, making them much more efficient.
Does your communication platform hinder or help your organization?
Upgrading to a UCaaS solution will clearly be an aid to productivity and efficiency. Using dated communication platforms, on the other hand, is a massive hindrance, impacting not only productivity but also the customer perception of your business.
UCaaS is the foundational technology for a modern communications approach – the direction that leading businesses are taking now. Improve productivity today by checking out our UCaaS solution, Intermedia Unite®.