HostPilot® Control Panel
HostPilot integrates your services, users and devices. It’s a “single pane of glass” for your cloud.
Key features of HostPilot
It’s simple to add new services, manage app settings, respond to user service requests, get reports, and much more.
Easily set up and manage user accounts • Integrate with your on-prem Active Directory
Integrated mobile device management
Easily manage the devices that access your cloud services, set security policies and more.
24/7 expert support
Microsoft Certified technicians • 24/7 phone and chat • Typical hold times of 60 seconds or less
99.999% financially backed SLA
Our service level agreement guarantees less than 30 seconds of monthly unplanned downtime.
Intermedia is SOC 2 audited, which attests to our high standards for security and privacy protection.
HostPilot service details
When businesses consider cloud services, they often focus on productivity and user experience. But the control panel should be a key decision factor. From integration headaches to security nightmares, here’s why the control panel should be an integral part of your decision.
No integration between services
When a company buys cloud services from different vendors, there’s no guarantee that those services will integrate with one another. When services are siloed, IT staff wastes time copying information from one app to the next, increasing the likelihood for errors.
Locations can’t be centrally managed
Many different services means many different control consoles that IT staff have to manage – provisioning and deprovisioning users, setting up mobile devices, and organizing data in each console separately. Instead of spending time on more strategic initiatives, IT staff are managing cloud services.
Many processes to learn
With many different services for many different providers, users and IT staff have to learn the ins and outs of working in each one. Different provisioning processes and different reporting mechanisms challenge IT admins while multiple login credentials confuse users.
Too many support phone numbers
Each cloud provider has its own support service, its own help procedures and its own way of handling customer support. IT admins will need to deal with all of them when trying to get help with issue.
Overburdened IT admins
Every additional cloud service provider that a company buys from compounds the effort required by IT admins to manage everything. Multiple vendors mean multiple processes, multiple invoices and multiple control panels. Rather than worker to further a company’s business objectives, IT is forced to waste time managing cloud services.
Patchy security across services
Each cloud provider has its own idea of what security means for it’s services, what uptime SLAs it’s willing to support and what it’s willing to do to protect customer data. When a company is working with a lot of different vendors details can slip through the cracks, putting company data at risk.
Why is the control panel so important?
Most companies, when they’re shopping for cloud services, don’t think about the control panel. That’s a mistake: nothing is more important to both admin and user productivity than a simple, powerful control panel.
Accessible using a web browser, HostPilot is your command post for deploying cloud services to your workforce. You’ll use it to manage your user accounts, services, and devices—including mobile device management. It keeps your cloud simple so you stay focused on business. But while it’s simple to use, it still offers on-premises levels of control.
While HostPilot makes the admin’s job easy, Intermedia makes it worry-free. That’s because we offer 24/7 admin phone support, a 99.999% uptime guarantee, integration and security.
A Worry-Free Experience™ for HostPilot
Your data is private and protected in our secure, SOC 2-audited cloud.
Every Intermedia service offers a 99.999% uptime Service Level Agreement.
If you have questions, we’re here to answer them 24/7.
Intermedia services help you maintain regulatory compliance.