Call routing is an essential feature of any business phone system, so here’s what entrepreneurs and company managers need to know about it! Every business and call center understands just how fast calls can come rushing in on a daily basis, and from a business leader’s standpoint, it’s important to ensure that your call agents …
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The Data Talk team can help you establish a hosted call center, so here’s what you need to know about them! The customer service world has evolved a great deal in recent years, and now countless companies are reaping the rewards of a hosted call center. Unlike traditional call centers that require businesses to maintain …
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