IDeACOM Insights Newsletters

Effective voice and data communications are critical to the success of your business, making it critical for you to select the right telecom provider/partner. This selection, however, can be difficult because of the many telecom providers and options available in the marketplace today. While you evaluate vendors, be sure to refer to the below list […]

One of the biggest challenges business owners face is minimizing overhead. Cloud computing is quickly becoming the standard way for businesses to access IT infrastructure, software and hardware resources. These cloud-based data services can dramatically reduce your costs. Before the cloud, businesses had to spend time and money on purchasing or leasing equipment. They would

Every contact you have with a customer allows you the opportunity to increase revenue. How you handle customer contacts affects your bottom line. Big businesses efficiently handle customers by building large, expensive call centers staffed by hundreds of sales and support representatives. Their goal is to never keep a customer waiting and to quickly respond

When purchasing equipment for your business that will be in use for more than one year, you must depreciate the cost a little at a time over several years. Depending on the purchase, it can take years to fully depreciate the cost of business property. Section 179 is a great incentive for businesses to purchase

Cell reception is no longer considered a luxury. To most cell phone users, it’s a modern-daynecessity making it essential to have reliable cell coverage at your place of work.While provider coverage maps may show strong signals in your area, it does not guarantee greatreception in your workplace. Building materials, geographic or structural interference, cell towerlocation,

As business owners and managers, we like to think we’re the power behind our business. Wemake the decisions, work with customers or clients, conduct the training, the hiring, the firing andmuch more.But the truth is, much of our business runs on electricity. It’s electricity that powers our equipment,phones, computers, printers, scanners, fax machines, security system

From ever-changing cybersecurity risks to the need to now plan for business resiliency inthe face of a global pandemic. Not having a plan is no longer an option. You have workedhard to open your business and keep it running and losing it to a disaster would be financiallydevastating for you — and your employees.The following

Every contact you have with a customer allows you the opportunity to increase revenue.  How you handle customer contacts affects your bottom line.  Big businesses efficiently handle customers by building large, expensive call centers staffed by  hundreds of sales and support representatives. Their goal is to never keep a customer waiting and to  quickly respond

If you have a landline or a cell phone, you have most likely experienced an increase in the number of local phone calls you’re receiving, but when you answer the phone, it’s an automated telemarketing campaign or an obvious, or not so obvious, scam call. You are not alone. Caller ID spoofing is used every

Kari’s Law Kari’s Law is named for Kari Hunt who was killed by her estranged husband in a motel room in Marshall, Texas in December of 2013. Ms. Hunt’s 9-year-old daughter had tried to dial 911 several times during the attack but was not able to because she did not know she had to first