What’s Cloud Calling, And How Does It Work?

Cloud calling has become a go-to tool for remote working teams and businesses of all types, so here’s what you need to know about it!

cloud calling with data talk

There’s no denying how remote working has made the average workplace more fragmented in recent years, because today in 2023, we can easily be working with people spread all across the country—and even the world.

Cloud calling is one of the latest features associated with business phone systems, and it’s helping businesses save overhead costs and reap many different benefits. Cloud telephony is rapidly growing and is only expected to continue to grow in the coming years ahead, so below we’ve detailed a comprehensive overview for business leaders to better understand what cloud calling is and how it works!

What Exactly is Cloud Calling?

Cloud calling is something that technically falls within what the telecom industry refers to as unified communications as a service (UCaaS), which essentially entails business communication services that take place over the Web and are handled by a third-party host.

Because cloud-based phone systems are hosted in the cloud, our team will support all of your maintenance needs. You’ll be using our servers to ensure access to both your coworkers and customers, and this goes so far to reduce costs associated with traditional PBX phone systems.

How Exactly Does Cloud Calling Work?

Cloud calling will rely upon a VoIP connection to convert and transmit digital data packets and analog voice signals through the Web. This means that the Data Talk team will be handling your call routing whenever you initiate a phone call. This fully eliminates the need for any landlines at your business, because you’ll be able to reap the rewards of utilizing VoIP desk phones instead.

You’ll also be able to make and receive business calls from a mobile device or any Web-connected computer, and this is now the go-to approach for countless companies that have switched to remote working. With greater access and overall flexibility, business leaders love cloud-based phone systems and how they streamline their communication strategies!

What Are Some Of The Benefits Associated With Cloud Calling?

There are many different benefits associated with cloud calling, including the following:


Cloud calling allows business teams to receive and make calls from literally anywhere, and at anytime. This makes remote working much more feasible for countless teams, and it also helps any company maintain productivity on a daily basis.

Business Phone System Optimization

When you invest in a cloud-based phone system via Data Talk, you won’t have to worry about all sorts of infrastructure management like with other telephony services.

Our team takes care of everything, including:

  • Installations and setups
  • Maintenance
  • Troubleshooting
  • Security updates
  • And much more!

Seamless Scalability

Adding or changing any employee numbers is extremely easy within a cloud portal. Business leaders will easily be able to streamline their onboarding and offboarding processes, which can save resources and time.


Cloud calling is also considered to be much more affordable as compared to traditional business phone systems. This is largely because cloud-based systems can entail pay-per-use and subscription models that can entice businesses into strategies like resource pooling.

And your business will see significant reductions in overhead costs by putting your managerial and hosting responsibilities on our VoIP specialists!

Making The Most of Advanced Features

Cloud-based phone systems equip companies with all sorts of cutting-edge communication features that help businesses improve their overall efficiency.

Some of these advanced features include:

  • Call recording
  • Call monitoring
  • Call routing
  • Small call forwarding
  • Auto attendants
  • Call analytics
  • IVR
  • And so much more!

Reach Out To The Data Talk Team To Learn More About Our Cloud Calling Services!

Data Talk is a leading telecom provider based in Columbus, and we’ve supported thousands of businesses with our cloud-based business phone systems in recent years. We understand how important it is for companies everywhere to be better prepared for the shifting tides in the modern workplace, and our hosting services are here to usher your business into the future.

Contact us online or call us at 614-784-7100 to get in touch with our industry experts today and learn more about our cloud-based business phone systems!